Project Charter: IE Group Integrated Coaching Program

Project Name: IE Group Integrated Coaching Program – COMENSA Level 1 Pathway

Project Sponsor: IE Group Executive Team

Project Manager/Lead Coach: Gavin D - 0835093303

Date: March 2026

Version: 1.0

1. Project Purpose / Background

The IE Group Integrated Coaching Program is designed to support up to 20 aspiring coaches in acquiring the knowledge, skills, and practical competencies required to achieve COMENSA Level 1 accreditation. The program integrates theoretical learning, practical coaching exercises, mentoring, and reflective practice to ensure participants not only meet the required standards but also develop confidence and professional presence as coaches.

This initiative addresses the growing need within the IE Group to professionalize coaching practice, enhance internal capability, and create a pipeline of COMENSA-certified coaches aligned with industry standards.

2. Project Objectives

1. To develop 20 coaches to a standard that meets COMENSA Level 1 competencies.
   
   

2. To provide structured, integrated coaching modules covering all COMENSA Level 1 knowledge areas.
   
   

3. To facilitate practical coaching experience through supervised sessions.
   
   

4. To implement mentoring and reflective practice as part of the learning journey.
   
   

5. To evaluate participants’ readiness for COMENSA Level 1 assessment and certification.
   
   

3. Project Scope

In Scope:

• Onboarding of up to 20 coaches.
  
  

• Delivery of modules covering:
  
  

  • COMENSA Code of Ethics and Professional Practice
    
    

  • Coaching models and frameworks
    
    

  • Core coaching skills (active listening, questioning, feedback)
    
    

  • Reflective practice and self-development
    
    

  • Client relationship management and contracting
    
    

  • Session design and outcome evaluation
    
    

• Mentoring and supervision sessions for all participants.
  
  

• Practical coaching practice with peer and volunteer clients.
  
  

• Assessment and readiness evaluation aligned with COMENSA standards.
  
  

Out of Scope:

• COMENSA assessment fees and certification process.
  
  

• Advanced coaching programs (Level 2 or beyond).
  
  

• External marketing or public certification promotion.

• Supervision or mentoring hours  required  beyond 3 individual hours per delegate. Supervision and Mentoring  could be paid for additionally, or arranged individually.
  
  

4. Deliverables

1. Integrated Curriculum: Detailed syllabus covering all COMENSA Level 1 knowledge areas.
   
   

2. Learning Materials: Module guides, handouts, reading lists, and recorded sessions.
   
   

3. Mentoring Program: Structured mentoring schedule with assigned senior coaches. (TBD)
   
   

4. Practical Coaching Sessions: Minimum of 40 peer learning sessions per participant. 5 peer coaching sessions each.
   
   

5. Reflective Journals: Templates for self-assessment and reflective practice.
   
   

6. Readiness Assessment: Tools and evaluation reports to confirm Level 1 competency.
   
   

7. Final Report: Summary of program outcomes, participant progress, and recommendations.
   
   

5. Project Milestones

Milestone

Deliverable

Timeline

Program Kick-off

Orientation & onboarding of coaches

Week 1

Module 1

COMENSA Ethics & Professional Practice

Week 2-3

Module 2

Core Coaching Skills

Week 4-5

Module 3

Coaching Frameworks & Models

Week 6-7

Module 4

Reflective Practice & Self-Development

Week 8

Module 5

Client Contracting & Relationship Management

Week 9

Supervised Practice

40 coaching sessions

Week 4-12

Mentoring Sessions

Bi-weekly mentor meetings

Week 2-12

Readiness Assessment

Competency evaluation for Level 1

Week 12

Program Close

Final report and feedback

Week 13

6. Roles and Responsibilities

Role

Responsibility

Lead Coach / Project Manager (Gavin)

Design program, deliver modules, supervise practice, evaluate readiness.

Program Mentor(s)

Support participants’ reflective practice, observe coaching sessions, provide feedback.

Participants / Coaches

Attend modules, complete practice sessions, maintain reflective journal, participate in mentoring.

IE Group HR/Training Support

Coordinate logistics, manage scheduling, provide administrative support.

Quality Assurance

Ensure curriculum aligns with COMENSA Level 1 standards.

7. Resource Requirements

• Human Resources: 1 Lead Coach, 2 Mentors, 20 Participants, 1 Program Coordinator.
  
  

• Physical/Virtual Resources: Meeting rooms or virtual platforms, coaching materials, recorded session tools.
  
  

• Budget: Allocation for course materials, mentorship hours, and program management.
  
  

• Technology: Zoom/Microsoft Teams, Learning Management System (LMS), assessment tracking tools.
  
  

8. Risk Management

Risk

Likelihood

Impact

Mitigation

Participant dropout

Medium

High

Ensure early engagement, maintain communication, provide support.

Scheduling conflicts

High

Medium

Plan modules and sessions with flexibility, use virtual options.

Skill gaps in participants

Medium

High

Provide extra mentoring and supervised practice.

Misalignment with COMENSA standards

Low

High

Conduct curriculum review, consult COMENSA guidelines regularly.

Technology failure

Medium

Medium

Use backup platforms and recordings.

9. Communication Plan

• Weekly Updates: Program progress shared with participants via email or LMS.
  
  

• Bi-weekly Mentor Meetings: Review participant progress and feedback. (TBD)
  
  

• Monthly Sponsor Briefing: Update IE Group leadership on program progress, risks, and milestones.
  
  

• Final Report: Delivered to IE Group executive team at program close.
  
  

10. Success Criteria

1. Minimum of 90% participant attendance for all modules.
   
   

2. All participants complete at least 40 peer discussion sessions, or catch up via video, and  participate in  5 peer coaching sessions
   
   

3. Positive feedback (80% or above) from participants on learning and mentoring.
   
   

4. All participants assessed as meeting or exceeding COMENSA Level 1 knowledge and competency standards.
   
   

5. Reflective journals and mentor assessments completed for all participants.
   
   

11. Project Timeline (Summary)

• Weeks 1–2: Orientation & Ethics Module
  
  

• Weeks 3–5: Core Coaching Skills & Models
  
  

• Weeks 6–8: Reflective Practice, Contracting, Client Management
  
  

• Weeks 4–12: Supervised Practice Sessions
  
  

• Weeks 2–12: Bi-weekly Mentoring
  
  

• Week 12: Readiness Assessment
  
  

• Week 13: Program Closure & Reporting
  
  

This structure ensures a clear pathway from onboarding to readiness for COMENSA Level 1, with mentoring, reflection, and practical coaching embedded in the program.